1. Introduction

Welcome to the Ethiopian Lottery Service platform. Ethiopian Lottery Services (ELS) is dedicated to protecting your privacy and personal data. This Privacy Policy outlines our framework for data collection, processing, and protection. By registering an account or using our digital lottery services, you agree to the terms outlined in this policy.

This policy applies to Drawing Lotteries, Instant Games (Digital Scratch Cards), Mobile App Features and Services, and Associated Digital Platform Services.

2. Information We Collect

We may collect personal identification details, account information, contact details, transaction records, technical data, verification documents, and mobile app usage data needed to operate lottery services securely.

3. How We Use Information

We use your information to provide core lottery services, process payments and prizes, communicate account updates, improve our platform, and meet legal and regulatory obligations.

4. Data Security

We apply technical and organizational safeguards to protect personal data. While we work to keep your information secure, no method of transmission over the internet is completely risk-free.

5. Contact

For privacy questions, contact info@lottery.et or dpo@lottery.et. Phone support is available at +25190-000-00-00 (24/7).